Cancellation policy

Subscription & Pre-Order Policy

Some products available through our store may be offered as subscriptions or pre-orders. This policy explains how these purchases may be modified or canceled.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries based on the frequency and duration selected at checkout.

Your payment method will be securely stored and automatically charged for each scheduled delivery unless you choose a prepaid subscription option.

Certain subscriptions may automatically renew at the end of their term. You may cancel or modify your subscription at any time before your next billing date. Links to manage your subscription can be found in your order confirmation emails.

For information regarding returns and refunds, please refer to our Return & Refund Policy.

Pre-Orders

When you purchase a pre-order item, you are reserving a product that is currently out of stock or not yet available for immediate shipment.

We may collect full payment, a partial deposit, or store your payment method at checkout and charge the remaining balance when the product becomes available and your order is ready to ship.

You may cancel a pre-order at any time before it has been fulfilled. Once a pre-order has been fulfilled or shipped, it may no longer be canceled and will instead be subject to our Return & Refund Policy.

Estimated fulfillment and shipping dates are provided for reference only and may be affected by production schedules, harvest conditions, customs clearance, or carrier delays.